Shipping Policy

At ElectricXpress, we are dedicated to delivering your favorite products to your doorstep efficiently and reliably. Here’s all you need to know about our shipping process.

Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak periods, such as holidays or sales events, processing times may extend slightly.

Shipping Options and Delivery Times

  • Domestic Shipping:

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-4 business days
    • Shipping costs will be calculated at checkout based on your selected method and delivery address.

  • International Shipping:

    • Delivery times range from 7-21 business days, depending on the destination.
    • Customs duties, taxes, or additional fees may apply and are the responsibility of the customer.

Free Shipping

We offer free standard shipping on orders over [specify amount, e.g., $50].

Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number and a link to monitor your package.

Shipping Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. ElectricXpress is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays

While we aim for timely delivery, delays may occur due to weather, customs, or carrier-related issues. We appreciate your patience and will keep you informed of any updates.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery at [your email/contact link]. Include your order details and, if applicable, photos of the damage. We’ll work to resolve the issue promptly.

Returns and Exchanges

For information about returns or exchanges, please refer to our [Return Policy] page.

Thank you for choosing ElectricXpress. If you have any shipping-related questions, feel free to reach out to our support team at [your email/contact link].